Tectov

About Tectov

Good devices deserve a second owner — and a fair price the first time.

Tectov was founded in 2024 by a group of tech enthusiasts who had spent a decade fixing, grading and reselling phones and laptops. We were tired of two things: new electronics priced as if the previous generation never existed, and "refurbished" marketplaces where you never knew who graded the device or what happened if it arrived broken. So we built the store we wanted to buy from.

17k+

happy customers

9,400+

devices traded in

4.8/5

average review score

38 t

of e-waste kept in use

Our mission: less e-waste, more upgrades

Over 60 million tonnes of electronics are discarded every year, and most of it still works. A two-year-old flagship phone is a brilliant device — it just needs a battery check, a clean, an honest grade and a warranty. Every refurbished device we sell saves roughly 80% of the carbon of manufacturing a new one, and every trade-in keeps a device in the loop instead of in a drawer.

We sell new devices too, because sometimes you want the latest camera. But even then we make it easy to do the responsible thing: trade in what you have at checkout, and we take care of wiping, grading and finding it a new home.

  • In-house lab

    Every device is tested on our 100-point checklist by our own technicians in Austin — never drop-shipped.

  • 12-month warranty

    The same warranty on refurbished as on new, serviced by us, not a third party.

  • Inspect with the courier

    Open the box and power it on before you sign. Not right? Hand it back.

  • Instant trade-in

    A transparent formula, a 48-hour lock and credit up to 70% of your new device.

  • Low-impact packaging

    Recycled cardboard, no plastic fill, printed inspection sheet instead of a glossy box.

  • Nothing to landfill

    Devices beyond repair are harvested for parts and the remainder goes to an R2-certified recycler.

The team

Twenty-three people in Austin: technicians, buyers, support and a very small engineering team. These four started it.

DM

Daniel Moreau

Co-founder · CEO

Ran a three-store phone repair chain in Texas for nine years before Tectov. Still does the hardest board repairs himself.

PN

Priya Natarajan

Co-founder · Operations

Built reverse-logistics programs for a national carrier. Designed our 100-point inspection and the inspect-with-courier model.

LO

Luis Ortega

Head of Trade-in

Former wholesale device buyer. Owns the trade-in pricing model and the grading guide every technician works from.

HW

Hannah Weiss

Customer Experience

Leads a six-person support team in Austin. Reads every one-star review personally — there aren't many.

How we got here

  1. May 2024

    Tectov Commerce LLC formed in Delaware; first 200 refurbished iPhones sold from a 1,200 sq ft unit in East Austin.

  2. Oct 2024

    Trade-in calculator launched. Courier pickup of old devices on the same visit as delivery.

  3. Mar 2025

    Crypto payments added with a permanent 3% discount. Inspect-with-courier becomes standard on every order.

  4. Sep 2025

    New-in-box catalog added alongside refurbished. 10,000th customer.

  5. Jun 2026

    Moved to a 9,000 sq ft facility with an in-house battery lab and data-wipe line. 17,000+ customers served.

Company details

Legal entity
Tectov Commerce LLC, a Limited Liability Company organized in the State of Delaware, United States
Delaware file number
7482196 · formed May 14, 2024
Registered office
1209 N Orange St, Suite 410, Wilmington, DE 19801, USA
Operations & fulfilment
2021 E 5th St, Suite 160, Austin, TX 78702, USA
Support
support@tectov.shop · +1 (512) 580-2471 · Mon–Fri, 9:00 am – 6:00 pm EST
BBB Accredited · Trustpilot 4.8 · R2-certified recycling partner
Contact us